FAQ

ABOUT THE PRODUCT

WHAT IS BRIYVA?

A 100% natural, non-electronic breathing stick with plant-based aromatic beads inside. You inhale through it the same way you would with your old habit — same gesture, same motion — but nothing harmful enters your body.

WHAT AM I ACTUALLY INHALING?

Just air passing through natural plant-based aromatic granules. There's nothing burning and nothing being heated — it's a cold-air aromatherapy inhale. No nicotine, no tobacco, no vapor, no chemicals.

IS IT SAFE?

Yes. There's no combustion, no electronics, and no liquid. The internal components are air filter cotton and food-grade silicone. You're breathing flavored air through natural aromatic beads — nothing else enters your body.

IS BRIYVA A MEDICAL PRODUCT?

No. Briyva is not a medical device and does not claim to treat, cure, or prevent any condition. It's a natural aromatherapy inhaler designed as a behavioral tool — something to reach for in the moment.

HOW LONG DOES ONE STICK LAST?

Each stick lasts 7–10 days depending on usage. The more you reach for it, the faster you'll go through it — which is exactly how it's designed to work.

WILL IT BREAK AFTER A FEW DAYS LIKE CHEAPER ALTERNATIVES?

No. Briyva uses premium tubing and durable materials — no electronics that can fail, no fragile parts. It's designed for everyday pocket carry without wearing out.

CAN I USE IT INDOORS?

Yes. There's no vapor, no smoke, and no lingering smell. Use it anywhere — at your desk, in the car, at home.

ORDERS & SHIPPING

HOW FAST DO YOU SHIP?

Orders are dispatched within 1–2 business days. Estimated delivery is 5–8 business days. You'll receive a tracking number by email once your order ships.

DO YOU SHIP TO MY COUNTRY?

Yes — we ship worldwide with no restrictions.

WHERE'S MY ORDER / HOW DO I TRACK IT?

Once shipped, you'll receive a tracking email with your tracking number. You can check your order status anytime on our Track Your Order page.

CAN I CHANGE OR CANCEL MY ORDER?

If your order hasn't shipped yet, reach out as soon as possible and we'll do our best to accommodate. Once dispatched, we can't make changes.

PRICING & DISCOUNTS

HOW DOES THE DISCOUNT WORK?

Buy 3+ sticks and get 15% OFF + free shipping. Buy 5+ and get 25% OFF + free shipping. The discount applies instantly at checkout — no code needed.

IS THERE FREE SHIPPING?

Yes — free shipping on all orders of 3 or more sticks.

GUARANTEE & RETURNS

WHAT IF IT DOESN'T WORK FOR ME?

We offer a 30-day money-back guarantee, no questions asked. No return shipment required — just email us and we'll process your full refund. The risk is entirely ours.

I RECEIVED A DAMAGED OR WRONG ITEM — WHAT DO I DO?

Email us at support@briyva.com with a photo and your order number. We'll send a replacement or issue a full refund — your choice.

STILL HAVE A QUESTION?

We usually reply within 24 hours (business days).